We value your opinion and want to hear what you think about our service. Please answer the following questions.
Use scale from 1(excellent) to 6 (poor)
Question 1:How would you rate your level of satisfaction with ConCab regarding request and order processing?
Question 2: How would you rate our staff´s on product knowledge?
Question 3: How would you rate our response time?
Question 4: How would you rate our ability to supply?
Question 5: How would you rate our on-time delivery?
Question 6: How would you rate our response to customer complaints?
Question 7: How would you rate ConCab’s availability?
Question 8: In your opinion, who is our strongest competitor?
Question 9: What would you say our strengths are?
Question 10: What would you say we could improve on, if anything?
Question 11: Additional comments?
All information you provide will be kept strictly confidential. Gathered data is used for statistical purposes only.
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